New York City
Midtown
The Team
Great people who know how to make every guest feel at home are the difference between a restaurant and an enduring tradition. Learn more about the familiar faces that bring your Palm to life.
Brian Cavil
General Manager
Brian Cavil has worked professionally in hospitality for more than twenty-five years. A native Texan and born to a family of educators, Brian ultimately chose a different path. He holds a Bachelor of Science degree in Dietetics and Food Service Management from Prairie View A&M University, but driven by a natural passion for people and guest relations, he found his true calling in restaurant management.
Brian deeply values genuine guest engagement, providing a level of polite, gracious hospitality that reflects his warm and giving spirit. Whether he is welcoming first-time guests or catching up with the many regulars he lovingly calls his "Palm Family," Brian takes great pride in nurturing relationships and building lasting bonds, a testament to his dedicated tenure with The Palm.
Kelsey Coughlan
Kelsey Coughlan, Senior Sales & Events Manager for The Palm Chicago has been a member of The Palm family since 2018. She brings over 15 years of hospitality experience to her role. Throughout her career, she has been dedicated to providing exceptional guest experiences and helping clients create memorable events of all sizes.
Her favorite part of event planning is being a part of her guests’ special moments and turning their visions into lasting memories. She thrives in the fast-paced energy of New York City and enjoys the excitement and unique opportunities that come with planning events in one of the world's most dynamic destinations. Her passion for hospitality, attention to detail, and commitment to service ensure that every event is executed seamlessly from start to finish.